Product FAQs
Q: How can I purchase MKCAMP's outdoor camping car tail tents and inflatable beds?
A: You can make a purchase through our official website. Browse through our product range on the website, select the style and specifications you prefer, and add them to your cart. Complete the checkout process and provide the required information. You can then choose a payment method and submit your order.
Q: What types of vehicles are MKCAMP's car tail tents suitable for?
A: MKCAMP's car tail tents are designed to be compatible with various vehicle models and sizes. Our products are typically suitable for common electric cars and most SUV models. When selecting a product, you can consult our customer service staff to obtain the actual dimensions of the tent to ensure it can be installed and used on your vehicle.
Q: How do I install and use MKCAMP's car tail tents?
A: We provide detailed installation and usage instructions for each product. Before use, please read and follow the steps outlined in the manual. We also offer tutorials and operation guides to assist you in installing and using our products effectively. If you have any questions regarding installation and usage, feel free to contact our customer service team for support and guidance.
Q: What should I do if I receive a product with quality issues?
A: We value product quality and customer satisfaction greatly. If you receive a product with any quality issues, please contact our customer service team immediately. We will promptly resolve the issue, including providing solutions such as returns, exchanges, or repairs, to ensure your satisfaction.
Q: How do I clean and maintain MKCAMP's products?
A: For cleaning and maintenance of car tail tents, we generally recommend using mild soap water and a soft brush to clean the external materials of the tent, followed by rinsing with water and air-drying. For inflatable products, please avoid using them on camping grounds with sharp stones and refrain from using harsh chemicals or sharp objects. Regularly inspect and maintain the products to ensure they are in good working condition.
OUR TEAM
He couldn't find a tent on the market that satisfied him, so Leo decided to design a tent for his TeslaThe MKCAMP team was established. After continuous conception and testing, and considering the tent's structure, materials, connection methods, etc., it strives to perfectly connect the tent to the rear of the Tesla car while ensuring comfort and safety.
Finally, the first MKCAMP vehicle tent was developed. Not only can this tent be easily connected to the rear of a Tesla, providing an additional spacious sleeping space, it is also windproof and rainproof, ensuring the safety and comfort of campers outdoors.
AUTO COOPERATION
In recent years, new energy vehicles have become a new hot topic. MKCAMP has also designed perfectly adapted connectors for other models. This innovative design has also made the MKCAMP brand quickly attract people's attention and become the first choice for many car camping enthusiasts. one.
MKCAMP cooperates with many car brands such as TESLA, ONE GWM-WEY, RISING AUTO, Volvo, Buick and VOYAH, and customizes exquisite and fully functional rear tents and sleeping mats for these car brands to provide new energy vehicle camping solution.
GAINING RECOGNITION
The design of the mkcamp's tailgate tent has been praised by Tesla China and Musk himself.
DEVELOPMENT
In order to design better products, the MKCAMP team went outdoors many times to personally experience the products and feel the scenery and challenges of nature. We took tents to camp in different environments, challenged the high-altitude Mount Everest, and explored the desolate Qiangtang Mountains. Human area and so on. Whether it is a cold mountain environment or a stormy wilderness, the MKCAMP rear tent has excellent performance in extreme environments.
During this process, we developed an inflatable cloud bed that is different from the conventional double-layer structure to provide campers with a more comfortable resting experience.
OUR MISSION
MKCAMP advocates the concept of new energy tram camping and promotes the popularization and development of the new energy tram camping concept, bringing a green, environmentally friendly and comfortable car camping experience to more people, and has become a well-known brand in the field of outdoor car camping.
