Product FAQs

Q: How can I purchase MKCAMP's outdoor camping car tail tents and inflatable beds?

A: You can make a purchase through our official website. Browse through our product range on the website, select the style and specifications you prefer, and add them to your cart. Complete the checkout process and provide the required information. You can then choose a payment method and submit your order.

Q: What types of vehicles are MKCAMP's car tail tents suitable for?

A: MKCAMP's car tail tents are designed to be compatible with various vehicle models and sizes. Our products are typically suitable for common electric cars and most SUV models. When selecting a product, you can consult our customer service staff to obtain the actual dimensions of the tent to ensure it can be installed and used on your vehicle.

Q: How do I install and use MKCAMP's car tail tents?

A: We provide detailed installation and usage instructions for each product. Before use, please read and follow the steps outlined in the manual. We also offer tutorials and operation guides to assist you in installing and using our products effectively. If you have any questions regarding installation and usage, feel free to contact our customer service team for support and guidance.

Q: What should I do if I receive a product with quality issues?

A: We value product quality and customer satisfaction greatly. If you receive a product with any quality issues, please contact our customer service team immediately. We will promptly resolve the issue, including providing solutions such as returns, exchanges, or repairs, to ensure your satisfaction.

Q: How do I clean and maintain MKCAMP's products?

A: For cleaning and maintenance of car tail tents, we generally recommend using mild soap water and a soft brush to clean the external materials of the tent, followed by rinsing with water and air-drying. For inflatable products, please avoid using them on camping grounds with sharp stones and refrain from using harsh chemicals or sharp objects. Regularly inspect and maintain the products to ensure they are in good working condition.